ITIL v3 permet aux utilisateurs de construire à partir des succès de la v2, mais aussi d'aller bien au-delà en adoptant une approche par "Cycle de vie des services" qui rend les bonnes pratiques de la gestion des services informatiques encore plus compréhensibles.
ITIL® v2 (IT Infrastructure Library – Version 2), documente l'ensemble des bonnes pratiques de la gestion des services informatiques.
Quint education provides a set of IT Governance courses based on CobiT®, which include the practical experience of creating and implementing IT Governance structures.
ISO/IEC20000 focuses upon the breadth of IT Service Management, where other standards focus upon subsets or at an enterprise level.
Together with our Information Technology (IT) Sourcing consulting services, Quint helps organizations carry out sourcing projects through our educational services.
Quint trains your organization's Project Managers, Project Executives and Project Support Staff in order to create an environment in which projects are started, executed and closed in a successful way.